Terms & Conditions

Welcome to Roop Rani. These Terms & Conditions govern your use of our website and the purchase of products from our store. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.

Please read them carefully before using our services.

1. General

By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

Roop Rani reserves the right to modify, update, or discontinue any part of the website, products, services, or these Terms & Conditions at any time without prior notice.

Continued use of the website after any changes constitutes acceptance of the updated Terms & Conditions.

2. Products & Product Information

We strive to ensure that all product descriptions, images, pricing, and details displayed on our website are accurate.

Due to photography, lighting, screen settings, and handcrafted detailing, slight variations in color, finish, size, or appearance may occur.

Such minor variations shall not be considered defects.

All product measurements and specifications are approximate and may vary slightly.

3. Pricing & Payments

All prices displayed on the website are listed in the applicable currency and are subject to change without prior notice.

Payment must be completed before order processing and dispatch.

We reserve the right to refuse or cancel any order in cases of pricing errors, suspected fraud, or payment issues.

In the event of order cancellation after payment, any eligible refund will be processed according to our policies.

4. Orders & Acceptance

Placing an order does not guarantee acceptance of that order.

Roop Rani reserves the right to accept, reject, or cancel any order at its sole discretion.

Orders may be canceled due to stock unavailability, incorrect pricing, suspected fraudulent activity, or unforeseen circumstances.

Customers will be notified if their order cannot be fulfilled.

5. Shipping & Delivery

Shipping timelines provided on the website are estimates and not guaranteed delivery dates.

Delays caused by courier partners, customs authorities, weather conditions, public holidays, or other unforeseen events are beyond our control.

Risk of loss and ownership of products passes to the customer upon successful delivery.

6. Exchange & Returns

Exchanges and returns are governed by our separate Exchange Policy and any other applicable policies published on our website.

Customers are encouraged to review these policies before placing an order.

Approval of exchange requests is subject to compliance with the stated policy requirements.

7. Intellectual Property

All content on this website, including logos, designs, graphics, product images, text, videos, and branding elements, is the property of Roop Rani and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.

8. User Conduct

By using our website, you agree not to:

Violate any applicable laws or regulations
Provide false or misleading information
Attempt unauthorized access to our website or systems
Interfere with the security or functionality of the website
Use the website for fraudulent or unlawful purposes

Any violation may result in suspension or termination of access to our services.

9. Limitation of Liability

Roop Rani shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our maximum liability, if any, shall be limited to the value of the product purchased by the customer.

We do not guarantee uninterrupted, error-free, or completely secure access to the website.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Force Majeure

Roop Rani shall not be held responsible for any failure or delay in performing its obligations due to events beyond its reasonable control, including but not limited to natural disasters, government actions, strikes, pandemics, transportation disruptions, or technical failures.

12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website or purchases made through it shall be subject to the exclusive jurisdiction of the competent courts in India.