Privacy Policy

At Roop Rani, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website or make a purchase from us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you interact with our website, we may collect the following information:

Personal Information: Name, email address, phone number, billing address, and shipping address.
Order Information: Products purchased, order history, and transaction details.
Payment Information: Payments are securely processed through trusted third-party payment gateways. We do not store your debit card, credit card, or banking details.
Technical Information: IP address, browser type, device information, location data, and website usage information.
Communication Information: Information shared when you contact our customer support team or submit inquiries.

2. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Provide order confirmations and shipping updates
Respond to inquiries and customer support requests
Improve our website, products, and services
Personalize your shopping experience
Send promotional offers, newsletters, and marketing communications (only where permitted)
Prevent fraud and enhance website security
Comply with legal and regulatory requirements

3. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information.

Your information may be shared with:

Payment processing providers
Shipping and logistics partners
Website hosting and technology service providers
Marketing and analytics platforms
Government authorities or legal agencies when required by applicable law

All third-party service providers are expected to maintain the confidentiality and security of your information.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality and user experience.

Cookies help us:

Remember your preferences
Analyze website traffic and performance
Improve website functionality
Provide a more personalized shopping experience

You may disable cookies through your browser settings, although some features of the website may not function properly.

5. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

While we strive to use commercially acceptable means to protect your information, no method of internet transmission or electronic storage is completely secure.

6. Data Retention

We retain your information only for as long as necessary to:

Fulfill orders and provide services
Maintain business records
Resolve disputes
Meet legal, tax, and regulatory obligations

Once the information is no longer required, it is securely deleted or anonymized where appropriate.

7. Your Rights

Depending on applicable laws, you may have the right to:

Access your personal information
Correct inaccurate or incomplete information
Request deletion of your personal data
Withdraw consent for marketing communications
Request information regarding how your data is being used

To exercise any of these rights, please contact us using the details provided below.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of such external websites.

We encourage users to review the privacy policies of any third-party sites they visit.

9. Children's Privacy

Our website and products are intended for use by individuals who can legally make purchases. We do not knowingly collect personal information from children.

If we become aware that personal information from a child has been collected without appropriate consent, we will take reasonable steps to remove such information.